Listing removed for copyright, patent, or design rights infringement? We analyse the complaint, dispute invalid claims, and get your ASIN reinstated — no win, no fee.
💬 Get Free Case AssessmentIntellectual property infringement on Amazon covers a wide range of complaints beyond trademark alone. Amazon's automated systems and Brand Registry enforcement act on IP reports instantly — your listing can be removed within minutes, even if the complaint is entirely invalid.
IP infringement complaints include:
A structured appeal built on documentation, not guesswork. Every step is completed by our specialists on your behalf.
We identify the exact type of IP complaint — copyright, patent, design rights — and assess whether it is valid, invalid, or disputable before taking any action.
We investigate the complainant's IP registration to verify the complaint has legal standing. Many complaints are filed without a valid registered right.
Amazon requires that ONLY SPN & SPP certified partners can request Seller Central access. You add Go.Reinstate as a secondary user through Amazon\'s official User Permissions system. Restricted access only. Revocable by you at any time. Any non-certified provider asking for this access is violating Amazon policy.
We prepare and file a formal IP dispute with Amazon's IP Complaints team, including supporting evidence that the complaint is invalid or that your use is authorised.
If the standard dispute channel does not resolve the case, we escalate through Amazon's internal pathways and, where appropriate, facilitate contact with the rights holder to retract the complaint.
Unauthorised use of images, product descriptions, marketing copy, or other creative works owned by a third party. Often triggered by listing content copied from another seller or brand website.
Product design or functionality alleged to infringe a registered patent. These are among the most complex IP complaints and require careful analysis of the patent's claims versus your product.
The visual appearance or shape of a product alleged to copy a registered design. Common in homeware, accessories, and consumer electronics categories.
Competitors filing IP complaints to eliminate competition — with no valid IP right behind the claim. We challenge these aggressively and have a strong track record of overturning them.
You are an authorised reseller but lack the documentation. We guide you through obtaining brand authorisation letters and submitting them correctly to Amazon.
Amazon's APEX arbitration programme for certain IP disputes. We prepare the documentation required and manage your APEX submission where this route is available.
As an Amazon SPN & SPP certified agency, Go.Reinstate is one of the very few service providers officially authorised by Amazon to access Seller Central on your behalf. Amazon's own policy states that only SPN-certified partners are permitted to request secondary user access to a seller's account. Any non-certified service provider asking for your Seller Central access is violating Amazon's terms and putting your account at serious risk. When you grant access to Go.Reinstate, you are following Amazon's own recommended process — through the official User Permissions system, restricted access only, revocable by you at any time.
One step to recovery — instant
One step to recovery — instant
Describe your suspension — our consultant responds in seconds
Most IP complaints can be disputed and overturned. Send us your suspension notice for a free, immediate assessment — we'll tell you exactly whether it's valid, invalid, or disputable.