Official Amazon SPN & SPP Certified Agency — The Only Authorised Way to Reinstate Your Listing
Your Seller Central credentials stay yours. Any non-certified provider asking for your login is violating Amazon's terms. Our access is restricted, monitored, and revocable by you instantly at any time.

Amazon Trademark & IP Infringement Appeal

IP complaint filed against your listing? We dispute invalid claims, communicate with brand owners, and get your ASIN reinstated — no win, no fee.

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Amazon SPN & SPP Certified

Official Amazon SPN & SPP Certified Reinstatement Agency

We are an authorised Amazon Service Provider Network (SPN) and Selling Partner Program (SPP) certified agency — officially approved by Amazon to provide listing reinstatement, ASIN appeal, and account health services to Amazon sellers.

IP Violations

Understanding Amazon IP & Trademark Complaints

Amazon's Brand Registry allows brand owners to report listings they believe infringe their intellectual property. These complaints are acted upon automatically — your listing can be removed within minutes of a complaint being filed, even if the complaint is invalid.

Common triggers include:

  • Using a brand name in your listing title or description
  • Selling branded products without authorisation
  • Competitor or bad-faith brand complaints
  • Brand Registry enforcement by the brand's legal team
  • Listing on a branded ASIN without matching authorisation
Important: Many IP complaints are disputed and overturned. An infringement claim is not a final verdict — it can be challenged.
Amazon trademark infringement appeal — IP complaint disputed and listing reinstated
Our Approach

How We Handle IP & Trademark Appeals

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Complaint Analysis

We review the exact IP complaint, the brand's trademark registration, and your listing to identify whether the complaint is valid, invalid, or disputable.

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Dispute or Appeal

For invalid complaints, we file a formal dispute with Amazon's IP Complaints team with supporting evidence. For valid ones, we advise on the corrective path.

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Brand Communication

Where appropriate, we can facilitate communication with the brand owner to retract the complaint — the fastest path to reinstatement.

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Authorisation Documentation

If you are an authorised reseller but lack documentation, we guide you through obtaining brand authorisation letters accepted by Amazon.

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Listing Modification

In cases where specific listing content triggered the complaint, we advise on precise changes to resolve the IP issue without compromising your product.

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Escalation

If standard appeal channels fail, we escalate through Amazon's internal pathways to reach the appropriate team for resolution.

Official Amazon Requirement

Why We Need Secondary Access — Amazon's Official Requirement

As an Amazon SPN & SPP certified agency, Go.Reinstate is one of the very few service providers officially authorised by Amazon to access Seller Central on your behalf. Amazon's own policy states that only SPN-certified partners are permitted to request secondary user access to a seller's account. Any non-certified service provider asking for your Seller Central access is violating Amazon's terms and putting your account at serious risk. When you grant access to Go.Reinstate, you are following Amazon's own recommended process — through the official User Permissions system, restricted access only, revocable by you at any time.

✓ Amazon SPN & SPP Required ✓ Restricted access only ✓ Revocable instantly
FAQ

Common Questions

Do you need access to my Amazon Seller Central account? +
Yes — for most cases we require limited secondary access granted through Amazon's official User Permissions system. Importantly, Amazon's own policy only permits SPN & SPP certified agencies like Go.Reinstate to request this access. Any non-certified provider asking for your Seller Central login is violating Amazon's terms. Our access is restricted, monitored, and revocable by you instantly at any time.
Can an IP complaint be overturned even if the brand filed it? +
Yes — many IP complaints are invalid or based on incorrect claims. We assess whether the complaint is disputable and file a formal dispute with Amazon's IP Complaints team where appropriate. A complaint being filed does not make it valid.
Do I pay anything upfront? +
No. Zero upfront cost. We work your case and only charge £399 + 3% after Amazon confirms reinstatement.
Related Pages

Related Violation Types

IP Complaint Doesn't Mean Game Over.

Most trademark complaints can be disputed. WhatsApp us your suspension notice and we'll assess whether the claim is valid, invalid, or disputable — free, immediately.

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