IP complaint filed against your listing? We dispute invalid claims, communicate with brand owners, and get your ASIN reinstated — no win, no fee.
💬 Get Free Case AssessmentAmazon's Brand Registry allows brand owners to report listings they believe infringe their intellectual property. These complaints are acted upon automatically — your listing can be removed within minutes of a complaint being filed, even if the complaint is invalid.
Common triggers include:
We review the exact IP complaint, the brand's trademark registration, and your listing to identify whether the complaint is valid, invalid, or disputable.
For invalid complaints, we file a formal dispute with Amazon's IP Complaints team with supporting evidence. For valid ones, we advise on the corrective path.
Where appropriate, we can facilitate communication with the brand owner to retract the complaint — the fastest path to reinstatement.
If you are an authorised reseller but lack documentation, we guide you through obtaining brand authorisation letters accepted by Amazon.
In cases where specific listing content triggered the complaint, we advise on precise changes to resolve the IP issue without compromising your product.
If standard appeal channels fail, we escalate through Amazon's internal pathways to reach the appropriate team for resolution.
As an Amazon SPN & SPP certified agency, Go.Reinstate is one of the very few service providers officially authorised by Amazon to access Seller Central on your behalf. Amazon's own policy states that only SPN-certified partners are permitted to request secondary user access to a seller's account. Any non-certified service provider asking for your Seller Central access is violating Amazon's terms and putting your account at serious risk. When you grant access to Go.Reinstate, you are following Amazon's own recommended process — through the official User Permissions system, restricted access only, revocable by you at any time.
One step to recovery — instant
One step to recovery — instant
Describe your suspension — our consultant responds in seconds
Most trademark complaints can be disputed. WhatsApp us your suspension notice and we'll assess whether the claim is valid, invalid, or disputable — free, immediately.